On Call Computer Support
We provide on-call IT support services when our clients need occasional help with their IT systems. This is done on time and material basis at our standard hourly rate. We charge in 15-minute increments at $30 per quarter an hour. Minimum charge for onsite support is 60 minutes and we will not charge a callout fee if our visit lasts over two hours. We can also provide up to 20% discount on our labour charges if you choose any of our PC or Server monthly maintenance contracts (*).
By having many spare parts always at hand, we are able to service and repair most PC and notebook computers in a single visit. In case where repair may take longer, we can provide a replacement PC or laptop while your one is being repaired with us.